Ceiling stains, damp walls or water pooling under the floor all point to a leak somewhere. We trace where it is coming from, stop it and fix it, then tell you honestly if anything else needs attention.
Call 07767 801449 — available 24/7, no call-out fee.
What to do right now
If water is coming through a ceiling, place a bucket underneath and keep people out of the room below the leak.
Turn off the water at the main stop tap if the leak is steady or you cannot find the source.
Keep away from light fittings and sockets near the leak. Switch off at the consumer unit if it is dry and safe to reach.
Move furniture and valuables away and photograph the damage for your insurer.
Call us — describe where the water is showing and we will advise on the quickest way to limit the damage.
Common causes
Worn tap tails, valves and compression joints
Leaking pipework under floors or behind walls
Failed seals around showers, baths and waste pipes
Cracked or split pipes from frost damage
Overflow pipes discharging from a faulty float valve
What we do
Trace the source of the leak, even where the water appears a long way from it
Stop the leak and make the area safe
Repair or replace the failed pipe, joint, valve or fitting
Check the repair holds and the system is sound
Advise on any follow-on work, such as drying out or redecorating
Leaks questions
How do I know if I have a hidden leak?
Warning signs include damp patches or staining, a musty smell, peeling paint, mould, unexplained drops in water pressure and a water meter that keeps moving when every tap is off.
Is a leak an emergency?
If water is coming through a ceiling, running near electrics or you cannot stop it, yes. A slow drip can usually be managed by turning off the supply, but it is worth getting fixed quickly because damage builds up.
Can you find a leak behind a wall or under a floor?
Yes. We trace the source before opening anything up, so we only open up what we need to and tell you what we find before any work starts.
Do you cover leaks across all of Kent?
Yes. We cover the whole county, with our fastest response around Maidstone and Medway. Call and we will give you an honest ETA for your area.